Concierge
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Privacy

PRIVACY-

What personal information about customers does Concierge collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

  • Information you give us:We receive and store any information you provide in relation to Concierge services.
  • Information from Other Sources:We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

 

For what purposes does Concierge use your personal information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services.We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Concierge services.We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Concierge services.
  • Recommendations and personalization.We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Concierge services.
  • Comply with legal obligations.In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you.We use your personal information to communicate with you in relation to Concierge services via different channels (e.g., by phone, email, chat).
  • We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention and Credit Risks.We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Concierge, and others. We may also use scoring methods to assess and manage credit risks.

 

Does Concierge Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Conckw.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Third-Party Service Providers:We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protection of Concierge and Others:We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Concierge, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

Other than as set out above, you will receive notice when personal information about you might be shared with third parties.